At no1, your privacy matters. This Privacy Policy explains what personal information we collect, how we use it, and the steps we take to keep it safe for every player in the Philippines.
When you register and use the no1 platform, we collect certain personal information that is necessary to operate your account and deliver our services to you in the Philippines. This includes your full name, date of birth, email address, mobile number, and residential address, which are required for account verification and identity confirmation. We also collect financial information such as your preferred payment method and transaction history in Philippine pesos, so that deposits and withdrawals can be processed accurately and securely. When you browse or use the platform, we automatically gather technical data including your IP address, device type, browser version, and session activity logs to help us maintain platform performance and detect unusual behaviour. If you contact our support team, we may retain records of that communication to help resolve your query and improve our service quality. We only collect information that is relevant and necessary — we do not ask for data beyond what is needed to run your account and comply with our legal obligations under Philippine law. All data collection practices described here apply equally whether you access no1 via a desktop browser or our mobile platform.
The personal data we collect is used primarily to create and manage your no1 account, process your deposits and withdrawals in Philippine pesos, and verify your identity in line with our regulatory requirements. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or policies — these communications are essential and cannot be opted out of while your account remains active. Your transaction and activity data helps us detect and prevent fraud, money laundering, and other prohibited activities, keeping the platform safe for all Filipino players. We may use aggregated, anonymised data about platform usage to improve our features, fix technical issues, and develop new services that better serve the needs of our players. If you have opted in to receive promotional communications, we may use your email or mobile number to send you relevant offers and updates from no1 — you can withdraw this consent at any time through your account settings. We do not use your personal data to make automated decisions that have a significant legal or similarly serious effect on you without providing a means for human review. Every use of your data is guided by the principle of purpose limitation — your information is only ever used for the reasons stated in this policy.
no1 does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes — this is a firm commitment we make to every player on our platform. We may share your data with carefully selected service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud infrastructure providers, all of whom are bound by strict confidentiality agreements and data processing terms. In certain circumstances, we may be required by Philippine law, court order, or regulatory authority to disclose your personal information, and we will comply with such lawful requests while notifying you where permitted to do so. If no1 undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We do not share your data with other players or make any personal information publicly visible on the platform. Any third-party service provider we engage is assessed for their data security standards before being granted access to player information. We maintain records of all data sharing arrangements and review them regularly to ensure ongoing compliance with our privacy obligations.
The no1 website uses cookies and similar tracking technologies to provide you with a smooth, personalised browsing experience and to help us understand how players interact with our platform. Essential cookies are required for the platform to function correctly — they enable features such as keeping you logged in, remembering your preferences, and securing your session. Analytical cookies help us measure page performance, identify technical issues, and understand which features are most useful to our Filipino players, so we can continue improving the platform. We do not use third-party advertising cookies or allow external ad networks to track your behaviour across other websites through our platform. You can manage your cookie preferences through your browser settings at any time; however, disabling essential cookies may affect the functionality of certain platform features. When you first visit the no1 website, you will be presented with information about our cookie use, and you can choose to accept or decline non-essential cookies at that point. We review our cookie practices periodically to ensure they remain proportionate and aligned with our privacy commitments.
As a player on the no1 platform, you have clear rights over your personal data, and we are committed to making it straightforward for you to exercise those rights at any time. You have the right to request access to the personal information we hold about you, and we will provide a copy of that data in a clear, readable format within a reasonable timeframe. If any of your personal details are inaccurate or out of date, you can request a correction and we will update our records promptly. You may also request the deletion of your personal data in circumstances where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations we must fulfil. If you wish to withdraw your consent to receive marketing communications, you can do so at any time through your account settings or by contacting our support team directly. You have the right to object to certain types of data processing, including profiling for marketing purposes, and we will honour such requests without affecting your ability to continue using the platform. To exercise any of these rights, please contact us using the details provided in this policy, and we will respond to your request within the timeframe required under applicable Philippine law.
We take the security of your personal data seriously and apply a range of technical and organisational measures to protect your information from unauthorised access, loss, or misuse. All data transmitted between your device and the no1 platform is encrypted using industry-standard protocols, and access to player data within our systems is restricted to authorised personnel only. We conduct regular security assessments and keep our infrastructure updated to address emerging threats and vulnerabilities. Your personal data is retained for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations — after which it is securely deleted or anonymised. In the event of a data breach that poses a risk to your rights or interests, we will notify you and the relevant Philippine authorities as required by law, without undue delay. We also maintain internal data handling procedures and train our staff regularly on privacy best practices to ensure your information is always treated with care. If you have concerns about the security of your account, we encourage you to use a strong, unique password and to contact our support team immediately if you suspect any unauthorised activity.
no1 may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine laws and regulations. When we make material changes, we will post the updated policy on this page with a revised effective date, and where appropriate, we will notify registered players through their account contact details. We encourage you to review this page periodically so that you remain informed about how we protect your personal information. Your continued use of the no1 platform after any updates have been posted constitutes your acceptance of the revised Privacy Policy. If you disagree with any changes, you may request account closure and we will process your request in accordance with our data retention obligations. For any questions or concerns about this policy or how your data is handled, please refer to our FAQ page or reach out to our support team using the contact details provided in the footer of this page. We are committed to being transparent and responsive whenever you have privacy-related questions.
If you have any questions about how no1 handles your personal data, our FAQ page has quick answers. You can also log in to manage your account preferences or register a new account at any time.